This company doesn't even deserve a 1 Start but it...

This company doesn't even deserve a 1 Start but it's the lowest rating I could give.
Subcontractors: I would strongly discourage doing any work for this company, if you insist on doing work for them, make sure you file an NTO as soon as possible on all your jobs. It's been months since we worked for them, the bldg we built is already open for business. They will hold your payments as long as possible and when you call to inquire, the person you need to speak with will be "out of the office", "in a meeting" or "will return your call" which will never happen. They will not return emails once you've emailed about a late invoice. Also, no matter what department you ask for.... it's always the same person's name that comes up as if there is only a receptionist and 1 more person that runs the company. Don't ask to speak to the owner because you'll get the same name.... Here is Florida, still waiting on payment...

Response to Owner:
Statement: "We find that talking to people is much more effective in resolving issues"
Response: We feel the same way, that's why we called, email & text for several months before writing any kind of review. I find your statement to be very false...
Statement: "you are paid to retention on the one job you did for us- which pays you 100% of what our agreement states that your company signed.
Response: I'm looking at our agreement now in front of me and it states "Summit Building Services, LLC or Florida (Contractor) agrees to pay the total sum of ****** Thousand Five Hundred Three Dollars and 50/100 ($**,503.50 Dollars) for the work listed above as specified in the plans and specifications attached hereto and made apart hereof. Contract price includes all sales tax and delivery charges." We have not been paid this amount (Please see our contract for exact amount)
Statement: "if you misunderstood the agreement we had but also expect that the companies we hire and execute our agreements understand them"
Response: Please tell me which paragraph states Summit Building Services needs only pay a percentage of the total contract amount.
Statement: "Regardless, we would like to take care of this matter if you would like to call us"
Response: I did contact the office, I was told I should receive my balance in the next 30 days. Now, months later, no payment and no follow up. If your reviews and subcontractors are so important, why didn't you take it upon yourself to call me personally? Or anyone call me for that matter? Your office and field staff have my personal cell & our office line. Thank you.