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Review of Wilbur's Total Beverage

Here is a customer service tip.

Here is a customer service tip.

I understand you have to ID everyone but seriously do you need to demand, key word demand, before I even set my selection on the counter. I have been coming here for years, and I only continue to return because of your beer tastings and convenience.

I've been in the service industry most of my working years, and it's just rude...

Yes I know I need my id, but for the love of god I only have 2 hands. Give me a literal second before we get the necessities out of the way.

I hope this reaches someone who can adjust your training procedure as this is with all employees I have encountered. Maybe a, "hello how is your day," ice breaker before I feel like I am being accused of purchasing underage, every single time...

- I had to create this account to voice my opinion which should say something