Although the face to face contact with our office ...

Although the face to face contact with our office staff and maintenance was always pleasant, the the management company of Great Northern Villages above them was insufferable to work with and do not care about you as a human being. I purchased a house and the process was unusually quick. Therefore I had to move out of my apartment sooner than anticipated. If I had been made fully aware of this option and put $100 more of a deposit I could have moved out without issue. Instead however amidst the stress and chaos of COVID-19 I was told they will not work with me in any way shape or form (even though I gave multiple months notice and kept them updated all along and even offered to pay for the months I was staying there and let them keep my deposit) I called again to try and resolve things after moving out and was told they'll call me back. I never received that call and now I have received a letter saying I owe them for 4 months I was not living in the apartment (even though someone had moved in already) AND they kept my security deposit. I thoroughly discourage anyone considering to do business with these people and will be be investigating my options of legal recourse. Atop this I will say that for paying $885 a month the appliances and overall quality of the apartment was unacceptable. The entire time I lived there blinds for my sliding glass door were "on order" and the bathroom fan was disconnected causing mold issues and more intensive cleaning. Also you could tell the tile walls had been broken multiple times and repaired. Mainly around the soap tray and faucets. The carpets were also not new and our range hood never worked properly, the faucet sprayed water out the side if you turned it in the kitchen, and the common areas were always dirty.