This company, which calls to collect debt, and I a...

This company, which calls to collect debt, and I accept the payment, I make a couple of income and when I call to say that I am entering and that I send the receipts via email as they indicated, it turns out that I do not have any file that they cannot help me and they talk to me in very bad ways being so rude, even hanging up the phone and shouting seems embarrassing to me. Because to collect they are the first to call millions of times being already uncomfortable so many calls but for you to solve your Asnef problem and others they do not move a finger to help you. But where is my money ??? that I did not refuse to pay! Was it lost or who took it? that you are alleged scammers