Reasons for a 1 Star:

Reasons for a 1 Star:
- Issue: Ordered antique art deco light fixture online and received a confirmation email with applicable number for tracking.
- About a month after ordering, shipment and communication
had not been received.
- Called customer service to track order and was informed the order
was on hold and would ship shortly. No email received
confirming shipment.
- Called customer service on day 2 and was informed the item is not
available, just select another inferior item at more money, but with
an additional 10% discount.
- No communication from the individuals on day 1 ever received.
- Communication from customer service on day 2 was sufficient but
disappointing.
Total time wasted = 5 hours (finding item, ordering, checking emails for shipment, talking to customer service)