Horrible experience I have tryed to get in contact...

Horrible experience I have tryed to get in contact with them about my mouth ly payment I got charged more than I was told I was going to be charged have been trying to call them 3 days in straight and first day waited 1 hour and just had to hang up the phone at the end after waiting a hole hour second day I called waited 30 min for someone to get on the line and tell me systems are done called the 3rd day waited 25 min for someone to answer and tell the systems are down call back called in a week later waited on the line for 30 minutes and finally got a hold of someone but could barely even hear what she was saying and I tryed telling her that and got a droped call and no one called me back im tired of chasing after these people I'm contacting my back and canceling this service