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Sandra Womble

4 years ago

Very disappointed with staff after being conned in...

Very disappointed with staff after being conned into booking the most expensive room in the hotel for my 85 year old aunt and her sister - the honeymoon suite. Once I realized what the booking agent at the hotel had done, I contacted them asking for a fair adjustment in price since all other Park Avenue rooms were available. They ignored it. I am a Winter Park resident, so if they would do this to me, imagine how they treat out-of-town guests. DO NOT TRUST THESE PEOPLE! Go elsewhere! It's not worth the price gouging! AND, no parking is available to boot!

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