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I've had two counseling sessions here and after th...

I've had two counseling sessions here and after the second I was positive this wasn't the place I needed to be to get help. The first counselor I had was decent. I had a brief medical concern that took me down. I called in to schedule my second appointment and was scheduled with a different counselor. I asked who this person was because that's not who I started with. I was then asked by the very curt, unprofessional and judging receptionist, "Oh, she quit. Didn't she tell you?" Um, apparently not if I'm asking you who this new person is. I scheduled my second appointment. My new counselor is fresh out of the womb and has zero life experiences. The session was awkward. I thought I'd give her another shot, so I scheduled another appointment. However I'm horrible remembering business names. I wasn't able to make this appointment and couldn't find the number to call. My appointment came and went. No phone call, no follow-up. I've never felt like this was a good, safe place to be. It's as though they have team meetings at night and discuss all the "crazies" they saw and when that one comes in, the receptionist definitely lets you know how valued you are. My recommendation is, don't bother. You'd get better results from confiding in a stranger on the street than here. This business is what leaves bad tastes for future counseling. I'm praying that I find a practice that actual cares about their clients. One more thing! Your receptionist sets the first impression of your practice, including your values. The one you currently have is very unhappy and doesn't reflect that this is a good place.

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