random girl

Review of The Blue Canoe Grill

We went out Friday night for dinner.

We went out Friday night for dinner.
It started out well. We managed to find half way decent parking spots at The Blue Canoe which is tough to do sometimes! Dad signed up for the fishing derby and we had a few drinks. So far so good!
We had a little wait but it was enjoyable with our drinks and conversation. We got a table and we were on our way.
One of the specials was Chicken Riggies, mom asked the waitress if they could make them absolutely not hot because dad just can't tolerate it and she said they sure could so that is what he ordered. Our food arrived and we started eating. He took two bites and we could see something wasn't right he said it was pretty spicy so mom tried a rigatoni and it really was hot! We called the waitress over and explained that this was spicy when we asked for no heat. She took them back and he ordered manicotti. The chef got his dinner out in record time and we were all set...never got his salad but it was not needed by then.
We enjoyed our dinners and split a dessert.
The waitress finally came over with the check and she was so uncomfortable because she was ordered to charge us for the dinner that we had returned because it was not made correctly. We felt bad for her, she explained that she had told the owner what happened with the dish and she thought that it should have been removed from the bill but he was not having it. The meal was not boxed up for us so we ended up paying for a meal and a salad we never received! The owner nor a manager never came to the table to comunicate anything!What an awkward position to put your waitress in! What were we going to do? The bill was paid and her tip was left but that is the last time we will everevergo there for dinner.
I just am sad that it came to that. We have been going there for a long time and to lose our business over a plate of macaroni is insane to me. I am sure we won't be missed but this area is really small and word travels fast so I am hoping that if something like this happens again he takes a better position and extends some customer service!