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Bill and Caryl Baltis

3 years ago

Ordered 4 cords of firewood. Took them weeks to m...

Ordered 4 cords of firewood. Took them weeks to make the first delivery which finally showed up one day at 6:00 am (in the dark) and turned out to be almost entirely soft maple / silver maple. Called to ask what the next delivery would be because soft maple is very low quality firewood. The nice lady on the phone said she'd talk to Mark and let me know. No answer. After several more weeks and several phone calls finally the second delivery came; again at 6:00 am (in the dark). More soft maple. Refused the load. Wasn't easy but finally got Mark on the phone. He proudly proclaimed soft maple is hardwood and good firewood. Seriously??? If you're talking about a tree then soft maple is technically a hardwood but nobody wants it as firewood.....at $250 per cord!! Then he told me to take my business elsewhere. Gladly. I've had tree work estimates from him before. Arrogant and rude. Stay away!! Spend your money on quality hardwood.

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