I've been here twice. My first visit wasn't a good...

I've been here twice. My first visit wasn't a good experience at all. Let me begin by noting that this place has no structure whatsoever. I was there for 9 days dealing with depression and when i asked to speak to a counselor(the third time), I was fussed at for "asking the same question," when i was told that something would be set up for me shortly. ...I never spoke with a counselor. Being the normal emotional 15 y/o female, I asked if it would be okay if i stayed in my room for a while to cool down. Soon after, i was confronted by a woman who told me i was being lazy and that my behavior would be recorded and that my stay would be prolonged.. Another day, it was time to take our medicine, so we lined up as usual with our small paper cups of water. Most of the girls on our unit took meds at the same time, but the nurse asked me to come 1/2 an hour after everyone else. The nurse behind the enclosed desk called my name and asked me to take my meds and unlocked the door to allow me to go into the hall to do as i was asked. Usually, she would open the door and let me through, but it was known that i am a trustworthy patient. As I pushed open the unlocked door, a tech named Empress began to yell at me telling me to "sit my skinny ass down" because "she can't let me out of her sight." Agitated from the disrespect, i fussed back saying that i was doing as i was told. She then chased me down the hall to the nurse's station pulling on my arm and calling me names until the nurse explained that I wasn't running away. After that, Miss Empress was rude to me for the rest of the night by talking to other patients saying that she was mad at me for getting her in trouble. She was also making fun of other patients behind their backs saying that they looked like "Emo raggedy ann dolls" and "cockroaches." We called to report the incident and received no help. Also, we were given time to use the phone to call family and friends... multiple nights i didnt get to use the phone because other patients went over the time that was assigned to them for phone use, which took time from the overall time allowence. Therefore, the phone was cut off before i could use it. This also happened to other patients, so i learned not to fight for my right to use the phone because you won't win.

Long story short, i went into this hospital depressed and i left this hospital depressed even more. I went there for help with the mindset that nobody could help me and i left with assurance that i was correct. If i could give this place 1/100 of a star, i would.