Lana B

Review of 5 Star Partnership

My loan officer was Brenton Van, he did such a lou...

My loan officer was Brenton Van, he did such a lousy job with my loan, I never ever would recommend him to anyone. the very first thing was: he told me certain amount for closing costs, saying that amount will ONLY go lower never higher, but at the end I paid $2000 - $3000 more than he said (he "forgot" to include home insurance in closing costs! - I mean that is one of the basic costs - how it is possible to forget home insurance?!);
then: 2 days prior to signing my closing went up based on ........ whatever he came up as explanation. Then I had 3 appraisals done on my house - not because of the price, but because on the very first appraisal instead to have bank as a seller there was a name of previous owner - that was his explanation - of course, I paid for second appraisal; then one outlet didnt work (it still doesnt work) and he according to him I needed appraisal to come out to check one more time on that one - again I was charged for the amount of $175.
Then he promised to share those extra costs caused by his mistake with me, I never got a dime from him. Also, he told me that my HOA is paid for the very first three month - he lied again - it wasnt paid!
Do not, please do not take him as a loan officer