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Dekrito Sinaga

4 years ago

I agree with the disappointing comments because it...

I agree with the disappointing comments because it happened to me beginning 27 dec 17 I booked a mobilio unit in Honda Autoland Ivory Coconut via sales Petra if I did not ask that there was no news on the phone is not active on wa cm just read! a friend of our brother who we met with our sales, we were even asked for additional funds from the agreed upon ... because we feel cheated Then we report to his superiors when we want to help but if we don't come back they won't be informed ...
Not finished, the boss suddenly resigned, and our problem was delayed again, since the end of January, 18 kms, which was wrong and arrogant.
After getting a deal (via phone) with the leasing party, we have come to sign the contract (13feb18 ... artina, for example, it has been 1.5 months with clarity) by adding 2 million in mind so that it can be finished, we agree
When I signed the sales contract, I didn't explain the points in the contract that we had to know ... 23 feb 18 car delivered to the house by a long time driver & salesman (who lied to us) ... amazing right
The condition of the car is also disappointing on the hood, the sound of the engine gauze, the radio antenna is absent, the trash bin is given and some items promised by the old salesman (PETRA) to us like velvet carpet and gutters are not given. about our initial agreement with the old sales ... how come the boss doesn't know the staff.
When srt contracts & insurance claims to the house we check there is a discrepancy TDP given by sales is different from those listed leasing so the installment value per month is different ...
We report this to the autoland side, instead we were led (again) to be told to report ... ... so the term buyer is king, not valid at this dealer because I, as the buyer, feel they are being manipulated by them.
Not yet, about the STNK that is currently in junior high, I don't know yet, since it was delivered until now, the car can't be used yet ... cm can only be heated up in the engine ... while 2 weeks ago, it has to be in installments ... how bad will it be?
Amazingly, how complicated has this been since there hasn't been a positive response ... can you give it to the customers or anything as a form of apology for something disappointing
But if I read from a number of customer comments like us (let down by autoland) like na, indeed, the management team doesn't take seriously the voice of the customer
I hope my problem can be finished. And my advice if to buy a Honda car at this dealer, please be careful and careful so as not to experience like me ... do not recommend

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