I worked with Jones on a design project using plan...

I worked with Jones on a design project using plans provided by my architect for a new construction building. Their design team failed to provide my construction team with the drawings needed for completion of the project resulting in additional time and cost to construct a portion needed for the sign that couldn t be bid due to the error. I had the needed portion of the project completed at my cost and reached an agreement for reimbursement from Jones as the full sign install, including the portion of the drawings not provided, was their responsibility. Despite continued efforts to have the representative from Jones honor the deal, I have yet to receive reimbursement. In fact, I ve actually received additional billings in an attempt to have me pay a warranty after a year that nobody at Jones ever discussed with me. The bill just showed up in the mail. I prefer to do business with folks that own their mistakes and honor their word. If you want an ethical sign company, look elsewhere.