Shobha Thangada

Review of Kelsey's payroll services

As a customer, I found the payroll services provid...

As a customer, I found the payroll services provided by this company to be average. The website was easy to navigate and provided sufficient information about their services. However, I did encounter a few issues throughout my experience. Firstly, the response time for customer inquiries was quite slow and took longer than expected. Additionally, the website could benefit from more detailed explanations regarding their pricing structure and package options. On a positive note, once my payroll was set up, the accuracy and timeliness of their services were satisfactory. The company could improve by offering more personalized support and actively addressing customer concerns. Overall, while the company delivers on its basic payroll services, there is room for improvement in terms of customer communication and providing greater transparency in their offerings.