Daniel Sullivan

Review of Ten Thousand Waves

Update 8/6/2020. Terrible experience. It was my bi...

Update 8/6/2020. Terrible experience. It was my birthday and wemade reservations late. We thought we were super fortunate to get a room for 1 night, a tub for an hour and dinner all at the same place. Only problem was that the staff member that made our reservation reserved our room on the 6th and our spa on the 13th, a week later. No other tubs were available during our entire stay and nothing was offered in consolation. A half price room or some free spa voucher's were the least they could offer, but nothing except sorry. Didn't ruin my birthday but didn't feel any love for their error on a special day. Won't go back or recommend you do either. Ojo caliente spa is 10,000 ways better, go there or Pagosa Hot springs for a more appreciative staff and experience.