As a customer, I found the services provided to be...

As a customer, I found the services provided to be satisfactory. The caregivers were professional and courteous, and they seemed knowledgeable about the specific needs of my family member. However, the scheduling process was a bit disorganized, and there were a few instances where there was miscommunication about the timing of the caregiver's visits. Additionally, the website was a bit difficult to navigate, and it took some time to find the information I needed. Overall, the experience was average, with room for improvement in terms of coordination and accessibility.