Very bad experience, appointment taken for operati...

Very bad experience, appointment taken for operation, the D-Day no bed available. OPERATION CANCELLATION. we take off, we buy food especially for the consequences of the operation and then they must pay for parking because it cancels the appointment at the time of surgery. When we delete an appointment within 24 hours in avance..on must compensate the hospital when it is in case of contrary situation ??? not even the committed fees are refunded - ASHAMED