definitely not 5 star service. The room and hotel ...

definitely not 5 star service. The room and hotel grounds were good but we stayed for 2 nights and both nights had issues with service. 1st night we asked for extra blankets was told will be there by 1:00 AM, called at 1:10 to find out and some one said they will check and let us know...did not let us know and the blankets never arrived we were up till 2: AM. The second night we ordered dinner in the room. They did not have flower tortilla for tacos so gave me some bread which i returned as that's not a taco. My kids wanted brownies and I had orders 2 kids meals. they said they were out of brownies and gave me chocolate cake instead. But since it was more expensive only one order of cake arrived....my kids fought.