George Scerbakov

Review of Aeroporto G. Marconi di Bologn...

One of the worst airports in the world. Everything...

One of the worst airports in the world. Everything seems to make one's experience the worst possible (in order to appreciate the service other airports have?). Today's niceties included: checking-in and departure at different levels (check-in / luggage drop on the ground floor, departure gates on the first floor), while the road signs make you choose departures and you end up having to descend to the ground floor to check in / check your luggage; then there's a very small number of tiny departure boards that occasionally stop functioning as departure boards to show you some ads (I had to go to an information desk just to ask for a check-in desk number for my flight.) Once checked-in, I had to climb the stairs to get to the business lounge, because the escalator was not functioning (the down escalator did function though). The Marconi lounge deserves its own one star rating because after a recent renovation I only found ONE desk for a laptop with just one power outlet and a very tall stool instead of convenient chairs they used to have last year (the lounge food is scarce and uninteresting, contrasting sharply with what I normally have anywhere else; they could've put a coffee machine there, instead of keeping to coffee ladies and use the money for better food offering.) The fast security track they have for the Marconi lounge passengers is apparently used also for delivery of goods to the shops (why didn't they make a separate goods access, it's beyond my understanding.) Then I faced an extremely long emigration queue with just one person who did both fast track (only available for families) and everyone else with non-European passports, and it took him up to 5 minutes to check just one person. No jet bridges at all, everything's done by buses that wait till completely full and only then depart to a plane, making the whole boarding priority system useless.
Honestly, if I had a choice, I would've NEVER used this airport which exemplifies poor design choices and poor management. Avoid it, if you can.