Alex Hervin

Review of Heanton Court

Had a very bad experience here a couple weeks ago ...

Had a very bad experience here a couple weeks ago on Saturday the 27th.

When we arrived we ordered drinks, my father asked if it was any cheaper to double up on Gin - We were told it was a restaurant not a chain pub (a comment which I would agree with providing the rest of the evening went smoothly). Whilst we were getting drinks we saw someone else send their meal back although I understand it can happen (and we'd walked half an hour to get here, there was no where else)

We sat down and ordered the food, everything my parents wanted was unavailable so my father settled for a rib eye, my mother a steak and myself and my partner burgers.



At the end of the night when we went to pay they tried to charge us for the whole order, we had to inform the waitress (who I very much doubt was not aware of our problem) that we sent it back for her to remove it from the bill.

We ordered another round of drinks whilst we waited for a taxi, we saw the chef come out, I believe he was new as the waitress asked him if he "had got the hang of clocking in and out yet"

Such a shame for such a lovely building, with a nice interior but the meals really let it down, comparable to a chain pub in quality.

I would like to come back again, but I'm not sure whether we would look at the meal.