I was looking forward to it ... A previous (but ol...

I was looking forward to it ... A previous (but old) experience in this spa had pleased me. My care and welcome were quite disappointing. Practitioner arriving 15 minutes late (let's pass it can happen) but who does not catch up later! No drink is offered to me while waiting (when it is 27 degrees). My treatment thus going from 1h15 to 1h ... I point it out to her and she retorts "we have a lot of customers". Yes and so? It's not my problem. I paid for a service and I would like it to be respected. In addition, the purifying facial was really superficial and she didn't take my remark into account when I asked her for a "stronger" massage. The cabin, on the other hand, was beautiful and spacious. I had to insist with the person in charge to obtain a commercial gesture of compensation ... !! In the end, poor value for money.