I used to use it a lot in the past, but if you use...

I used to use it a lot in the past, but if you use it recently, the clerk has no knowledge of the product on many floors as if it were an ordinary person, and even if you ask a question, it is often returned. It's faster to look it up and buy it online. In the smartphone corner, what was said to be a model that can not be purchased online was sold officially and normally.
Since there are clerks at the actual store, I want to make it an advantage. There are large-scale consumer electronics stores that have gained momentum, and I want them to work hard so that they won't lose.