Verg took my pet. Told me to sign up for credit ca...

Verg took my pet. Told me to sign up for credit care. Assured me that she will be fine. I signed up for 5 days to stay in and for 5k. 21 hours later they called back telling me that they cannot do anything and they want to euthanize her. Mind you doctor in emergency room assured me she has a chance. I discharged my pet and took her home. She passed away with people who cared for her for 14.5 years in peace. I got estimated bio for over 1k and was told I will get reimbursed. I called 4 times to VERG regarding the bill. Nothing was fixed. Last person I called was very firm with me saying billing is on vacation and they cannot do anything. I was calling since the behind December. I got bill from credit care. It s covid 19. This is how you are about your patients? All you need is money?! I am gonna complain at BBB! Fix my bill!!! You used my emotional state and hope to get this money. Very inhumane!