Wes Walker

Review of First Service Residential - SA...

Concur with other reviewer and would give 0/5 star...

Concur with other reviewer and would give 0/5 stars if I could. Multitude of issues. My significant other and myself both own units in the Newport Beach property and she had significant damage to her unit through no fault of her own and the HOA (which is not directly First Residential but their decision to switch management to First Residential which no one really understands) did take some credit but the repair was incredibly untimely and the work was shoddy at best, and was only done after enough legal action was threatened. This being on top of already incredibly high HOA dues around $450/month on properties worth between 350-550k with, in my opinion, little to show for the dues.

Second issue is when trying to pay dues or switch to automatic payments, I've had a conversation to no avail in trying to explain to not automatically draft more than double my monthly HOA as well as have the second parking pass removed. I'm sure it will be worked out in a credit and the parking pass and additional fee removed, but the act of talking to the Rhodes Scholars managing the phones, quite honestly, I almost don't care at this point and they can just have the extra $500/month as I am sure I will get the credit down the road. Long story short, very impersonable and mismanaged all the way around.