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Arlene Breitbard

3 years ago

Best car buying experience of my life. Highly reco...

Best car buying experience of my life. Highly recommend Reeves if looking for quality car and exceptional staff. Hans Lindau is, by far, the best salesman I've had the pleasure of purchasing a vehicle from. I have a two hundred pound Great Dane who is on his final journey to the Rainbow Bridge. My xterra was too high for Chopper Dane to continue to jump down from at his tender age (used a cross fit box to get in). I looked up Subaru dealers on Google and it said the one in Hillsborough was #1. I called and was transferred to sales where a gentleman asked what I was looking for; I stated a 2016 outback. He said they only have 2017. I stated they likely weren't able to help me. He then hung up on me. I was so pissed I considered driving out and purchasing from any other sales rep than the man who hung up. Instead I pulled over, looked up any Subaru dealer on Google maps and Reeves Import Motor Cars came up; I called, Ms. Erin (sp?) answered and was the most pleasant person I ever talked with concerning sales. She listened to what I wanted and why (Chopper Dane); I was crying and stated I wanted to buy a car and driving off the lot by 3:00 due to Chopper expecting me at certain time. She said to come on out and said that Hans would help me when I got there (12 min from the location I was at). My expected arrival was 1:38 on Google maps. Mr. Hans Lindau called and left message, I called him back when i exited off 275. I was in my dream Subaru Outback (fully loaded) yesterday and driving off the lot at 3:00. I love my new Subaru so much, I decided to drive to my mom's, 2.5 hours away, today with Chopper and we felt like we were actually in a Subaru commercial with girl who hates to drive (until I drove my new Subaru) and her Great Dane. I think I could have driven cross country today and would have loved every second. In fact, I can't wait to drive back to Tampa tomorrow. Thank you Reeves Import Auto team; and a special thank you to Erin and Hans and the incredibly nice young man who asked if I needed any assistance, Tony I think, sorry I may have the name wrong, however, he was in my prayers this morning along with the rest of the Reeves team who helped me.

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