Consistently poor customer service. If they screw ...

Consistently poor customer service. If they screw your order up, burn your pie or forget part of your order, too bad. You are out of luck. They are always understaffed and can't keep up with their own demand. That's because their pizza is fantastic to say the least. The last straw was a missed item. We were told it would be two or more hours before they could get it to us, or even longer. So then they say hey, we could give you two with your next order or you could come pick it up.

Is this is a lame attempt at customer retention? Forget some part of the order, give a "credit" for your next order, thus forcing a future order.

ADVICE: check out the entire order and Bill before handing over your money because once they've been paid, they do not care.

-BG