I recently purchased from a company that claims to...

I recently purchased from a company that claims to be the best in the business. While I did have a decent experience overall, there were certain areas where they fell short. The website was easy to use and the selection was fairly good, but I encountered some issues with their customer service. They were slow to respond and didn't seem particularly knowledgeable. I would consider buying from them again, but only if I couldn't find what I was looking for elsewhere.