Mel Zadeh

Review of ONteriors, LLC

Their customer service is terrible,if any issue ar...

Their customer service is terrible,if any issue arises ,they will not work with you.
We had a 24 hour what they call "test run" where you can take the Merchandise home and return it within 24 hours with no problem
I had 4 items,I returned two in the morning and paid for other two
My wife in the afternoon tried to return one more item still within the 24 Hour period and they say"because you came once and paid for that ,we Can not refund you" which is very bad customer service and very cold and Unreasonable.
It seems the word"refund" does not exist for this store,which can be done With a push of a few keys within the agreed 24 hours period...
Watch out ,you are in a swap meet...not in a 21 century store where Courtesy and customer satisfaction is important....