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An average experience. The company website is easy to navigate with plenty of information. However, the product performance was not as impressive as anticipated. The noise detection feature seemed to struggle in accurately recognizing different types of noises, often mistaking the sound of a car passing by for a loud conversation. This limited the usefulness of the product in monitoring noise levels. Additionally, the customer support was a bit slow in responding to inquiries, making it difficult to get timely assistance when needed. On the positive side, the installation process was straightforward and the device itself was sleek and modern. Overall, an average experience, but with some improvements in accuracy and customer support, this product could be much more reliable and worth the investment.