Excellent service from being greeted at the door t...

Excellent service from being greeted at the door to the return of my vehicle. I was pleasantly surprised by the proactive approach of the team to ask questions to ensure all issues were addressed. I was even invited into the service bay to visually see the problem as it was beneficial in addition to the verbal description. I know this step is highly unusual in this day and age; but, I feel it is still a vital and critical tool to ensure the best service experience at times. Kudos to the Pearson team! I would highly recommend their service department and will go there again.