tiffany spahr

Review of Lake Norman Regional Medical C...

I am very unhappy with this place. My client that ...

I am very unhappy with this place. My client that I do in home care with was here last week for the same issue and she is here again for the same issue but they can't figure out what's going on, which isn't what made me exactly this unhappy. What made me unhappy is I pushed the nurse button and the nurse came in and I told her she needed her diaper changed, she walked out, so a half hour later I called again and told them again, they said someone will be right here. We had to call two more times for them to finally change her after we told them for an HOUR she needed to be changed and it's bothering her butt. The nurse finally got in here and told me that I can change her because she can't come every time she needs her diaper changed. She has been up in her room for about 5 hours or so and she has only called them once. Do not tell me that you can't come to your job when she needs you to. I don't mind helping her as if I do in her home but this is rediculus. And last week they did not give her some of the medications she was supposed to get. This place really lacks in doing their jobs and actually caring and doing their job right.