B

Beautiful show room and nice products but overall ...

Beautiful show room and nice products but overall experience falls short for the price. Went in to purchase a few products and had issue with two of the three products. One items sold we were told was in stock and would be shipped immediately, turned out the product was not available and would not ship for three month. Rejuvenation did not reach out with any updates, it was not until I followed up a week later did they acknowledge the issue at which point we had to select a different product. On the second item with an issue, it was damaged during shipping, once again Rejuvenation did not reach out to update us on the process forward we had to reach out to inform them to let them know tha the product was damaged and not delivered. We did not get a call back on the issue just an email saying a replacement product would be ordered and we would receive it in line with their standard shipping period, meaning it will take up to 12 weeks from initial purchase for our item to be delivered. Was hoping for a better overall experience but the sales associates seemed to have out of date information and required us to follow up on issues on their end to inform them get corrections.

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