B

Brad Mellon

3 years ago

The license plates for my new vehicle were lost in...

The license plates for my new vehicle were lost in the mail (good luck in the upcoming election folks !) I was anticipating a weeks long, agonizing experience with DMV getting this issue resolved - I heard the DMV hires people that were deemed too mean to work for Social Security !! My first call was to Motor Vehicle Software - listed as the sender when querying the USPS tracking number. Turns out it was the ONLY phone call I had to make ! Spoke with Leslie Sweet and I have to say she has the PERFECT last name to be involved in Customer Service ! The issue was resolved within moments with the most pleasant personality I have spoken to on the phone in ages ! in her words "we have your back and we will take care of this !" If she is typical of the employees at this business I predict much success for them.

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