John Trent

Review of Back Bay Bicycles

This store is closing down, and I'm hardly surpris...

This store is closing down, and I'm hardly surprised. I spend a lot on bikes and have been to many local bike shops in my time. First time here and service was a joke. Went during their closing down "sale" (bikes were 5% off retail) to browse, asked the asian guy about getting some brake pads. They aren't on display so he brings some over and lets me know it's $10 before starting to walk to the cashier. I say let me take another look, as in, I was still browsing the store for other things to purchase and wanted to double check brake compatibility. Without a word, he just snatches it right out of my hand and walks away. Service is seemingly normal right up until you have the gall to even appear to hesitate with a purchase.

Good riddance, bike shops that can't even offer basic courtesy shouldn't exist. Shame these bozos will likely blame everything and everyone but themselves. There are plenty of good local bike shops around.