God help any of us who needs to speak with someone...

God help any of us who needs to speak with someone in the billing department. After trying to speak to someone in billing in person I was told by security I needed an appointment and handed a slip with the number to call.

Well I've called for 2 weeks, put on hold and had the option of emailing them or leave my number to be called back in 24 hours. I've heard NOTHING back either way in over a week! I need certain certification forms for a hospital policy from work and NOBODY will do their job by calling me back or emailing me back.

I'm at a Catch-22 and getting no help! Absolutely pathetic!!!!!!