I recently booked a chalet through their website. ...

I recently booked a chalet through their website. The process was smooth and the website was easy to navigate. However, the customer service could use improvement. It took a bit longer than expected to receive a response to my inquiry, and I had to follow up multiple times. The chalet itself was nice, but there were a few maintenance issues that could have been addressed before our arrival. The location was beautiful, and the amenities were as described. Overall, it was an average experience. I would recommend the company to focus on improving their customer service and ensuring that the properties are well-maintained. 🏔️