H

Harry Alt

4 years ago

We had booked a Christmas package for three nights...

We had booked a Christmas package for three nights including three dinners, and a high tea. To our regret, my wife became flu-like after arrival, and after the welcome dinner this turned into such a flu and general malaise that we were unable to leave our room during the Christmas season and could not use the dinners and other hotel facilities. The management did not pay any attention to this during these days .. As icing on the cake we received this call when we got home: we were in all our hurry on departure, my wife was still sick, an object in the room leave. Transmission was possible but costs for hotel guests! The costs of the package were 2,000.

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