I am new to Lakeland, FL and I applied for the 202...

I am new to Lakeland, FL and I applied for the 2021-2022 enrollment back in December. I called the school today to find out some information about when the email comes out to let us know when they get sent out. The office was short, rude and bothered. They made me feel like I wasn't important enough to have 2 minutes of their time. At first, I thought is was one office but I called both campuses and it was the same experience. I would just ask for them to be professional and consider first time callers.