The worst ... my company gave me a Christmas cash ...

The worst ... my company gave me a Christmas cash bonus and I can't send it to my family because there is no proof of that money in a bank ... customer service is terrible the legal compliance supervisor, Brenda Benze, I throw the phone, its negligent operators to see that I told them to return my money, I deposit it in the bank, I withdraw it and I send my statement from the bank that proves I was in a bank .. ???? What ignorance ...