They do not work on behalf of the students and the...

They do not work on behalf of the students and their educational debt. Trying to setup a monthly payment plan after submitting documentation to them doesn't do a thing. They will garnish your wages. Yes, it shouldn't get to a debt collector but there are those who have student loan repayment perk with the military who obviously don't make payments from time to time.....

Edit: The place is next to a dollar general. The irony.