3 years ago

Personally we are concerned and possibly even conf...

Personally we are concerned and possibly even confused of why this hotel is rated 5*.

Air Conditioning is noisy and don t even cool the room like as if you were in an air conditioned room.

As an overseas visitors, least you would expect is a sealed bottle of mineral water. This is the only hotel which I have noticed gives you Aro Water in a glass bottle filled in the hotel. When questioned, the answer was, sir it is chargeable service to have mineral water. We have been visiting India every year since 1994 and this is the ONLY ONE who doesn t provide at least a nice bottle of water.

Television channels are mainly unsubscribed . Is this 5* service.

Don t fall for photoshopped images on their pages, they are deceiving you.

The mattress and pillows are no way of great quality definitely not to what you will find in a 5*.

The closing of other doors in the hotel is too noisy and you can hear other guests talking.

Heard one guest requesting for a towel and the person from the hotel arguing with the guest saying, why do you want one, we have given you one; the guest said, we are two and want us to use one towel , this hotel is a joke.

Just because they provide the items and activities for a 5*; they have this rating, but actually we would class this as either a 3* or might be kind enough to give it another 1.

Our package holiday company was even shocked when we called them to raise our concerns as they have been booking our tours for last 15 years.

Finally, if you reached to this point of reading this, please read all the replies from the owner / manager, everyone of them are copied and pasted. This will prove how lazy the management of this hotel is.

We will NOT recommend this hotel to anyone

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