I'm surprised many rate this academy 5/5 stars. I ...

I'm surprised many rate this academy 5/5 stars. I was actually disappointed the first day of my daughter's 5-day, $40 trail (which included the uniform). After 3 days, I had seen enough, enrolled her elsewhere. My daughter was a transfer student, had taken TKD for 6 months previously. She was experienced, although every school's curriculum is different. The owner, upon making her acquaintance, immediately thought it was appropriate to assign her a yellow belt (although my daughter was an orange belt). How exactly did her determine this if he didn't take the time to evaluate her technique one-on-one? He simply stated at the conclusion of her third class (in the middle of the facility's chaos rather than in an office-setting, revealing lack of genuine interest and professionalism), "I've been observing her.. she has a good foundation." Not only did I believe he wasn't being truthful, but he didn't bother to ask how she felt dropping back down to a yellow belt, a ranking typically achieved after 2-3 months of TKD training. "It's of equivalent ranking." No, sir. A genuinely concerned instructor does more than assume! Please, refer to the review I wrote about Master Mercer (Dong's MA School in Wilson, NC), an instructor who took the time to carefully evaluate my child when she transferred to his school.
Furthermore, it was truly an unorganized set-up, that which occurred on the mat. All belt ranks were allowed to participate during the same time-slot; there was too much going on in this facility at once, too many students for the couple of instructors and not enough mat space (Why else do you think one instructor became frustrated when another instructor's students invaded his class's mat space? He immediately requested they never interrupt his class again).
COVID precautions here? A joke. They were not seriously being established. Although everyone's temperature was seemingly being taken when entering the building (I managed to enter once without being checked as no one's actually guarding the door), there's no social-distancing occurring (obviously because there were too many individuals in the academy), students are engaging in activity requiring physical contact (as during a lesson in which one is taught to escape his/her attacker), plastic face shields are literally found on the floor when not in-use, which would minutes later be employed by a student (I actually saw a toddler playing with it moments earlier. Isn't this how germs are spread?), and even parents/relatives are welcomed to stay and watch! Isn't there an established capacity during this pandemic?
I would like to acknowledge the younger, enthusiastic instructors who are passionate about teaching TKD (unlike the owner and his wife who I perceived to be money-hungry).