Extremely lame customer service. Ordered two beer ...

Extremely lame customer service. Ordered two beer calendars on 30/11 for next day delivery (an extra charge) and they had still not been sent out by the 12/12 when I eventually gave up hope and cancelled my order. The only update the website ever gives you is 'Complete', which was obviously not the case, plus there was no update ever sent by email. I waited in all day on the first day that delivery was expected and made contingency plans for the others in the hope of it ever arriving. Pity as I have always been a fan of Adnams but will definitely not be ordering anything from them again.