Rico Solomon Review of Trillium Health Partners
Went to Trillium Hospital's emergency after an X-R...
Went to Trillium Hospital's emergency after an X-Ray was returned to my family doctor.
Waited with family members in Emergency for 9 hours before I was given a bed. Don't get too excited, the bed was then wheeled down to the end of a hallway where I was left adjacent to a screaming senior's patients room and an obvious mental patient's for the evening.
The new wing is bright, clean and modern, I happen to walk through it and was quickly escorted out by a terse nurse who seemed to have "extra time" to follow me back to my ward like South Africa during the apparttied
Most of the nurses seem to care about their patients and professions and everybody is overworked . Sadly, only a squeaky wheel gets greased; unless I was insistent, I was ignored.
Surgeon Dr. Adam Mohammad is world class. He followed up with numerous post surgical visits and monitored my pain and progress, expertly.
Surgeon prescribed a strong narcotic for me post surgery - including the time between intervals. If I were smiling or if I had just shaved, night nurses would not administer the prescribed pain medications and only bring Tylenol, only after complaints to my visiting surgeon was this behaviour changed.
Nurse Irene on the second floor left me to sleep in a vomit filled bed and gown, as punishment for family members complaining about her lack of attention to detail. When she eventually answered the call bell her reply was "your mother is coming back in the morning, she'll do it" Nurse Gemma was a piece of work too. These two were nightmarish exceptions, the other nurses were wonderful.
Food service was appalling. Tim Hortons has a monopolistic agreement with all of the hospitals in the GTA, so visiting families will be well caffinated. Recovering patients however can look forward to 80's nutrition standards such as canned Tuna smeared onto White Wonderbread, a Jello cup or apple sauce and a Ginger Ale.
Note: nurses and staff commiserate and joke about patients, a higher level professionalism should be maintained regarding pacient confidentiality.
Clean. dear Lilah, the cleaning lady from Newfoundland made my stay more bearable with her high standards professionally and quick east coast wit and humour.
Nurse Celestina is also a godsend. Best if the lot. Head nurse Sandy also runs a tight ship. Top notch, nothing gets past her watchful eye.
Unbelievablely, Trillium Hospital was 4 star compared to Credit Valley Hospital.
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