I recently used the services of this law firm for ...

I recently used the services of this law firm for a personal injury case. While the initial consultation was informative and the staff was friendly, I found the communication throughout the process to be somewhat lacking. I often had to follow up multiple times to get updates on my case, and it felt like I was not always kept in the loop. Additionally, the outcome did not meet my initial expectations, leaving me somewhat dissatisfied. However, the attorneys were professional and knowledgeable in their field. Overall, my experience was average, and while I appreciated certain aspects of their service, I felt there was room for improvement in terms of communication and managing client expectations.