Waited over thirty minutes to place my order on a ...

Waited over thirty minutes to place my order on a "less busy than usual" Friday 10am. Not that bad. But I was forced to wait twenty minutes for the food because the staff forgot which table the order went to. Instead of being proactive, they waited for the customer to walk up and ask where the order was. Thankfully they didn't apologize for the mishap on their part and the food was perfectly cold so that made up for it.