Bill Kay

Review of Karl Chevrolet Inc.

I went to Karls to look for a used truck. I found ...

I went to Karls to look for a used truck. I found one I liked and thought the sales staff made me a fair deal on so I said I would like to buy it. I then went into the finance office where they proceeded to run credit checks on my credit through 12 different banks and loan offices. I have good credit (or should I say had) and didn't think that this was necessary. I didn't know that they had done this until I went to purchase a house 5 months later and my mortgage company asked my why I had so many inquiries to my credit in such a short period of time. I was and still am quite upset that they did this without my knowledge and was even unhappier to find out that I could have received quite a better rate on my 30 year mortgage if they hadn't done this. I am unsatisfied and let Bill Moyer at the Certified used sales department know this, and he told me "that is standard policy". Well you might want to let people know this beforehand Mr. Moyer.