Dina Krain

Review of EMBASSY SUITES DENVER INTERNAT...

The hotel is a mixed bag. My room was very, very c...

The hotel is a mixed bag. My room was very, very comfortable. Quiet & smoke-free. On check in I discovered housekeeping had missed a dirty table top, candy wrappers in the bedroom trash, and a dirty mirror in the bathroom. Breakfast is the typical offering of healthy & not so healthy food offered in every motel & hotel in the U.S. Its served buffet style by friendly staff in a large, pleasant, well maintained, dining room. The sundry supplies are very limited especially given the hotel is far from stores of any kind. I needed lather & hair mousse & they were not offered for purchase. The front desk clerk embarrassingly told me the hotel was out of the free samples of lather the hotel claims to provide. He left it at that. Not an issue for me, but would be for a guy going to a morning business meeting. Weirdly, the hotel rooms lack a safe. On the other hand, Matthew, the assistant front desk manager couldn't have been more helpful. He had checked me in the night before, and granted my every wish. I complained to him about the lack of the lather the hotel promises to provide and he opened up the supply area and personally brought to my room two cans of the stuff. But one doesn't want to hope that Matthew is on duty during your stay. As far as the airport shuttle is concerned, the hotel has two of their own. But in real life it takes time for the driver to get to the terminal, drop off passengers at various airlines & get back to the hotel. This will take more than 15 minutes so expect to allocate a minimum time of 40-45 minutes. Do book the shuttle WHEN YOU CHECK INTO THE HOTEL. That will save you a real scare in discovering the night before your flight there is no seat available for you on the morning shuttle. My bottom line is the hotel is not up to the standards of other hotels in their price range. I recommend considering staying elsewhere. There are lots available in the immediate area.