I have been using 12 E File for a while now and I ...

I have been using 12 E File for a while now and I must say, their service is average. The website is easy to navigate and the filing process is quite smooth. However, I have encountered a few issues with their customer support team. They took longer than expected to respond to my queries and their solutions were not always satisfactory. Overall, I would say that 12 E File is an average company.